Patient Information

To book an appointment at North Strathfield Medical Practice., you can easily do so by calling our reception team during our operating hours at 02 9763 2864

We offer flexible appointment scheduling to accommodate your busy schedule. If you have any specific preferences or requirements for your appointment, please let our reception staff know, and we will do our best to accommodate them. We look forward to assisting you with your healthcare needs at North Strathfield Medical Practice.

Emergencies will always be given priority. Our reception staff will attempt to contact you if there is any delay or your GP has been called away. Longer consultation times are available, so please ask our receptionists if you require some extra time.

PLEASE NOTE
Antenatal pregnancy visits, childhood immunisations and cervical screening (pap) tests are done on weekdays only, please make reception aware of the this when booking your appointment, as an extend consultation may be required.

Sedatives, sleeping tablets and opioid medications are not prescribed at this practice.

Medical Certificates and Specialist referrals cannot be backdated.

Workcover – The decision to accept care for new claims will be at the discretion of the individual Doctor.

Thank you for choosing us for your medical care.

Yes, we bulk bill with a valid Medicare card for most general consultations.

Please note, all new patients shall be charged for a standard  and long consultations. This only applies for the first visit, thereafter you will be Bulk Billed as our regular clients. This includes patients who have not been to the Practice for three years or more.

Please note certain services or procedures incur additional fees.

Our reception staff can provide further details upon request 02 9763 2864

Yes, a doctor’s appointment is needed. In the interest of patient safety, prescriptions should ideally be requested and provided during a consultation with your doctor. However, we are conscious that, in some, rare circumstances, an urgent repeat prescription may be required.

• The patient must be a regular patient of the practice

• The patient must have been seen in a face-to-face consultation by one of our doctors within the last 3 months 

• The medication must have been previously prescribed from our practice.

• The prescribing doctor has FULL DISCRETION and may refuse to issue a script with no reason or explanation necessary

• Please make sure that you book an appointment with your regular GP for further prescriptions.

Please contact our clinic 02 9763 2864 to discuss your specific needs.

Note: Prices are subject to change, please talk to staff if this is the case
Note: Additional surcharge applies for Credit Card payments

New Patients
Initial consultation are charged $90 for up to 20 mins (Medicare Rebate is $42.85)
Long consultation $150 (Medicare Rebate is $82.90)

Overseas Visitors/Non Medicare Patients
Consultation only, up to 20 minutes – $90
Long consultations (20-40 minutes) -$150

Privately Billed Procedures
Infusions
Cryotherapy
Gynaecological Procedures
Employment Medical Examination
Comercial Drivers Licence Forms
Insurance Medical Forms

Please contact our clinic 02 9763 2864 to discuss fees.

At North Strathfield Medical Practice, patients typically require an appointment to obtain a referral from our general practitioners. This ensures that our doctors have the opportunity to assess your medical condition, discuss your healthcare needs, and determine the most appropriate specialist or service for your referral.

During your appointment, please communicate any specific concerns or reasons for needing a referral to your doctor. They will evaluate your medical history, current symptoms, and any necessary diagnostic tests to determine the most suitable course of action.

If you believe you need a referral but do not currently have an appointment scheduled, please contact our clinic 02 9763 2864 to book an appointment with one of our experienced doctors. Our friendly reception team will assist you in arranging a convenient appointment time.

In order for an urgent referral to be issued

• The patient must be a regular patient of the practice
• The patient must have been seen in a face-to-face consultation by one of our doctors within the last 3 months
• The patient must have discussed the reasons for the referral with their doctor at a prior consultation or previously had a referral to the particular specialist from our practice.
• NO referral will be back dated, so please do not ask
• The referring doctor has FULL DISCRETION and may refuse to issue a referral with no reason or explanation necessary

No online prescriptions or referrals via telephone request will be issued

We prioritise providing comprehensive and personalised care to our patients, and scheduling an appointment ensures that we can address your healthcare needs effectively.

Thank you for entrusting North Strathfield Medical Practice with your medical care. We look forward to assisting you.

Test results can be obtained by scheduling a follow-up appointment with your doctor. Your doctor will advise when they expect results to arrive at the practice. 

Book an appointment with your doctor to discuss your results.

If you find yourself running late for your appointment at North Strathfield Medical Practice,  please notify us as soon as possible by calling 02 9763 2864. We understand that unforeseen circumstances can arise, causing delays in your schedule.

While we strive to maintain punctuality and minimize waiting times for all our patients, we will do our best to accommodate your situation. However, please note that if you arrive significantly late, it may impact the length of time available for your consultation, as well as inconvenience other patients who have appointments scheduled after yours.

If you anticipate being delayed, please contact our clinic 02 9763 2864 to inform our reception team. They will advise you on the best course of action and may be able to reschedule your appointment for a later time if necessary.

We appreciate your cooperation and understanding in helping us maintain the efficiency of our clinic while ensuring that each patient receives the care they need.

Thank you for choosing North Strathfield. We look forward to assisting you.

English, Hindi, Punjabi, Urdu.

Please contact our clinic 02 9763 2864 to inquire about which Doctor .

Monday to Thursday 8am – 5.30pm
Friday 8am – 4.30pm
Saturday 8am – 10am (Walk in only)
Sunday 8am – 12.30pm (Walk in only)

At North Strathfield Medical Practice, we offer convenient payment options to ensure a seamless experience for our patients. We accept various payment methods to accommodate your preferences and make your visit as hassle-free as possible.

 PAYMENT OPTIONS:

• Credit or Debit Card: We accept all major credit and debit cards, including Visa, Mastercard, American Express.
• Medicare: We bulk bill eligible patients for most general consultations covered by Medicare. Please ensure you have a valid Medicare card with you during your visit.

If you have any questions about our payment methods or need assistance with billing or insurance-related inquiries, please don’t hesitate to contact our friendly reception team 02 9763 2864

We are here to help make your experience at At North Strathfield Medical Practice as convenient and stress-free as possible.

Thank you for choosing North Strathfield Medical Practice for your healthcare needs. We look forward to serving you

Our clinic offers a wide range of general medical services, including but not limited to: general check-ups, chronic disease management, vaccinations, minor procedures, women’s health, men’s health, mental health consultations, and more.

Please contact us for specific inquiries regarding our services: 02 9763 2864

In case of a medical emergency, please call 000 immediately or proceed to the nearest hospital emergency department.

For urgent but non-life-threatening medical concerns, please call our clinic 02 9763 2864, and we will do our best to accommodate you as soon as possible.

We value your feedback and strive to continuously improve our services. You can provide feedback by speaking with our reception staff 02 9763 2864, completing a feedback form available at the clinic, or by sending us an email. Your input is greatly appreciated.

This will be dealt with by the Practice Principals who will contact you to discuss and resolve any issues.

If you have a complaint that we cannot resolve to your satisfaction you may also contact the NSW Health Care Complaints Commission on (02) 9219 7444 or 1800 043 159 or write to Locked Mail Bag 18, Strawberry Hills NSW, 2012.